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Privacy PolicyEffective Date: September 21, 2026
These Terms & Conditions (“Terms”) govern your purchase of and participation in the Twelve Mavens CEO Community Membership, including the initial Scalable & Saleable onboarding process.
Twelve Mavens operates as 12 Mavens, LLC (“Twelve Mavens,” “we,” “us,” or “our”).
Please read these Terms carefully before completing your purchase.
By checking the agreement box at checkout and submitting payment, you acknowledge that you have read, understood, and agreed to these Terms, including the four-month minimum commitment, recurring billing authorization, cancellation terms, and refund eligibility requirements described below.
Twelve Mavens is a private, ongoing community and CEO advisory resource for business owners focused on building bigger, more valuable, and more scalable companies.
Membership begins with Scalable & Saleable, a structured four (4) month / 120-day onboarding process designed to identify and begin addressing key growth opportunities within your business.
Scalable & Saleable is the initial onboarding phase of your Twelve Mavens membership. It is not a separate stand-alone program that automatically ends after four months.
You understand that Twelve Mavens membership, including Scalable & Saleable and any coaching, advisory services, training, systems, or resources provided through Twelve Mavens, is intended to supplement, not replace, your own efforts to grow and operate your business.
Your results depend substantially on your own circumstances, participation, implementation, decisions, and execution.
Twelve Mavens does not guarantee any particular business, financial, revenue, profitability, valuation, growth, lead-generation, or other result.
Testimonials, member results, case studies, examples, and other outcomes presented by Twelve Mavens illustrate individual experiences and do not constitute a promise that you will achieve the same or similar results.
Membership is designed for active participation.
You agree to make reasonable efforts to:
Your Twelve Mavens membership begins with a mandatory four (4) month / 120-day Initial Term.
As part of Scalable & Saleable, you will receive access to proprietary frameworks, systems, tools, strategic content, training, and other materials developed by Twelve Mavens.
In consideration of receiving access to these materials and services, you agree that you may not unilaterally cancel, suspend, or terminate your membership during the Initial Term.
If you stop participating, discontinue payment, request cancellation, or otherwise attempt to terminate your membership before completing the Initial Term, you remain responsible for the entire unpaid balance of fees due for the Initial Term.
Any remaining unpaid Initial Term balance may become immediately due and payable.
Your availability, schedule, level of participation, failure to use available resources, or decision that you no longer wish to participate does not by itself terminate your Initial Term payment obligation.
Program and membership fees are payable in full or according to the payment arrangement presented to you at checkout or otherwise agreed in writing.
By providing a payment method and completing checkout, you authorize Twelve Mavens and its payment-processing providers to automatically charge the payment method on file for amounts due under your membership.
This authorization applies to:
a. The entire four-month Initial Term; and
b. Any subsequent month-to-month membership period unless and until membership is properly terminated under these Terms.
You are responsible for maintaining a valid payment method.
Twelve Mavens offers a 100% Satisfaction Guarantee on the Initial Term, but eligibility is subject to strict participation requirements.
To qualify for a full refund of Initial Term fees paid, you must, without exception:
Failure to satisfy any single one of the requirements above makes you ineligible for the Satisfaction Guarantee.
Partial completion does not entitle you to a full or partial refund.
A refund under the Satisfaction Guarantee may only be requested after completion of the four-month Initial Term.
Any refund request, together with all required proof of completion, must be submitted in writing within fifteen (15) days following the conclusion of the Initial Term.
Requests received after that 15-day period will not be considered under the Satisfaction Guarantee.
Except for a refund for which you qualify under the Satisfaction Guarantee, fees paid during the Initial Term are non-refundable, subject to any rights that cannot legally be waived.
You may not unilaterally cancel or terminate membership during the four-month Initial Term.
A request to cancel, failure to participate, failure to attend meetings, failure to complete modules, or discontinuation of payment does not remove your obligation to pay amounts due for the Initial Term.
If you stop paying before the completion of the Initial Term, you remain liable for the remaining unpaid Initial Term balance.
After completion of the Initial Term, Twelve Mavens membership automatically continues on a month-to-month basis at the then-current monthly membership rate, unless terminated in accordance with these Terms.
Continued membership provides ongoing access to applicable Twelve Mavens CEO Roundtables, community resources, advisory services, and other membership benefits.
Following the Initial Term, either you or Twelve Mavens may terminate the ongoing month-to-month membership by providing thirty (30) days' written notice.
You remain responsible for membership fees due during the 30-day notice period.
Depending on the membership structure and services currently offered, Twelve Mavens may provide services including:
Twelve Mavens may reasonably modify the format, schedule, personnel, technology, or delivery methods used to provide membership services.
You agree to conduct yourself respectfully and professionally with Twelve Mavens staff, contractors, speakers, guests, and other members.
A material violation of these Terms, including serious misconduct or misuse of Twelve Mavens resources, may result in removal from the program or community.
Removal for violation of these Terms does not automatically relieve you of payment obligations that have already arisen under the Initial Term.
Business, financial, strategic, and proprietary information shared by Twelve Mavens or other members through CEO Roundtables, meetings, community discussions, or other private Twelve Mavens environments must be kept confidential.
You may not disclose another member's confidential or proprietary information to a third party without authorization.
This confidentiality obligation survives termination of membership.
Twelve Mavens may require you to execute additional confidentiality, non-disclosure, community, or membership documentation where appropriate.
All proprietary Twelve Mavens materials, including frameworks, systems, training content, templates, methodologies, presentations, videos, recordings, documents, tools, and other educational or strategic resources, remain the property of Twelve Mavens or their applicable licensors.
During your membership, you receive a limited, non-exclusive and non-transferable right to use those materials solely for the internal operation of your own business.
You may not, without prior written permission from Twelve Mavens:
These intellectual-property obligations survive termination of membership.
Active members are expected to attend scheduled CEO Roundtable meetings and weekly sessions consistently and to prioritize meaningful participation.
Where permitted by Twelve Mavens, a qualified member of your own team may substitute for you where necessary.
Membership fees apply regardless of whether you attend any particular session.
12 Mavens, LLC provides its services as an independent contractor.
Nothing in your membership creates an employment, agency, partnership, joint venture, fiduciary, or similar relationship between you and Twelve Mavens.
To the extent permitted by applicable law, Twelve Mavens' total liability arising from your membership or these Terms shall not exceed the lesser of:
a. The total fees you have paid; or
b. $1,600.
Each party agrees to indemnify and hold the other harmless from damages caused by that party's own negligence or actions, subject to applicable law.
Notices concerning cancellation, refunds, or other matters requiring written notice under these Terms must be provided in writing.
Notices to Twelve Mavens may be sent to:
12 Mavens, LLC
6963 Madrid Ave.
Jacksonville, FL 32217
Email: jeff@12mavens.com
If either party initiates legal proceedings to enforce these Terms, the prevailing party may recover reasonable attorney's fees and costs in addition to other relief awarded, to the extent permitted by applicable law.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles.
Any legal action arising from these Terms shall be brought in the applicable state or federal courts located in Duval County, Florida, and the parties consent to the jurisdiction of those courts, subject to applicable law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
You may subsequently be asked to sign the Twelve Mavens CEO Community Membership Agreement or other membership documentation.
Your obligation to complete the four-month Initial Term and your authorization for the payments disclosed at checkout begin when you accept these Terms and complete your purchase and are not dependent upon your later execution of a separate membership document.
If you subsequently execute a Twelve Mavens CEO Community Membership Agreement, that signed agreement will govern your ongoing membership and will supersede these Terms to the extent expressly provided in that agreement.
By selecting the acceptance checkbox during checkout and submitting your payment, you acknowledge that:
12 Mavens, LLC
6963 Madrid Ave.
Jacksonville, FL 32217
jeff@12mavens.com